Facebook vs Instagram: where your buyers are
Meta runs Facebook, Instagram, Messenger and WhatsApp on one ad platform, so you choose placements rather than separate channels. Instagram tends to suit visual, consumer-led offers, while Facebook still reaches older and local audiences well. Letting the system choose placements usually works, but we review where spend actually goes.
The right mix depends on who buys from you. A B2B service might lean on Facebook and Instagram lead forms; a retail brand may do better with Reels and Stories creative.
Why creative now does the targeting
Meta's delivery system is good at finding the people likely to respond, so broad audiences with strong creative often beat narrow hand-built ones. That moves the work from clever targeting to producing varied ads: different hooks, formats and offers, tested against each other.
We plan creative in batches, retire what fatigues and keep notes on which messages win, so each round of ads starts smarter than the last.
Getting lead quality, not just lead volume
Instant forms make it easy to get cheap leads that never answer the phone. We add friction where it helps, such as qualifying questions and higher-intent form types, and compare lead quality by campaign using your CRM or sales feedback.
Speed matters too. Leads contacted within minutes convert far better than leads contacted next day, so we connect forms to WhatsApp or CRM alerts so your team can respond quickly.
Retargeting and the full funnel
Most people don't buy on first sight. Retargeting shows follow-up ads to visitors, video viewers and past enquirers, usually at a lower cost per result than cold traffic.
We keep prospecting and retargeting in separate campaigns so you can see what each is contributing and avoid paying twice to reach the same people.